Tech Tips

When Your Computer Technician

Responds to Your Call on the Same Day When you have a, the way some computer technicians treat you is disgusting. problem. When you call, you’ll talk to an answering machine—or, even worse, “voice mail.” Additionally, they don’t want to give you a real appointment when you talk to a live person. They say “We’ll be there between 10 and 4”.

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A lot of them don’t show up at all, even at that. Or, even worse, they make you call a call center located thousands of miles away before you can talk to someone who actually knows how to fix your problem. But that’s not all. If you are lucky enough to get past all of their red tape and get a technician to come out, he can talk down to you, confuse you with technical jargon, spend a few hours playing around with your system, never fix the issue or explain what’s wrong, and still charge you a lot of money. As a final insult, he can act like he’s doing you a favor! This is enough! We are sick and tired of the bad image that some bad technicians are projecting on the rest of us. As a result, in 2002, we launched the “one company revolution” to provide busy small business owners with the opportunity to call a computer technician who will promptly attend to any issues, treat you with courtesy and respect, correctly resolve your issues, and clearly explain your options. We have been providing business owners in the Los Angeles Area with support for their technology for more than 18 years.

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